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January 3, 2023
Published by Jamie Busic on December 27, 2022
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Virtual Sprout's Three Guarantees for Managed IT Services, Managed Security Services, and Enterprise IaaS solutions

Virtual Sprout's 3 Guarantees

Virtual Sprout has built a world class set of IT solutions for the Mid-Market that leverage Virtual Sprout's Managed IT Services, Managed Security Services, and Enterprise IaaS Cloud platforms.  We want our customers to be as confident as we are about using our solutions, so we provide our three guarantees on many of the solutions provided by Virtual Sprout.

180

180 Day - No Questions

180 Day Guarantee

All native Virtual Sprout solutions come with a 180 day no termination penalty guarantee for new customers.  For any reason new customers can ask to have their contract with Virtual Sprout terminated up to half a year after it starts.  We want you, our customer, to work with Virtual Sprout because we are delivering fantastic service and solutions. 

100% Uptime SLA for Enterprise IaaS Cloud

Many of our solutions including instantWorkplace Complete, our inclusive and comprehensive Managed IT Services solution, utilize Virtual Sprout's Enterprise IaaS Cloud platform.  The cloud platform forms the backbone of our service delivery and has been engineered to be always-on.  We are so confident in our solution that we provide a 100% uptime SLA on the Enterprise IaaS Cloud infrastructure. 

100

Uptime SLA

$1000000

Breach Guarantee

1 Million Dollar Guarantee

Security First, in all things but especially our Managed IT Services like instantWorkplace and our Managed IT Security solutions including Shield360.  We are your IT defense experts and if there is a breach, we will provide up to 1 million dollars of response expenses/coverage.  This guarantee is exclusive to Shield360 customers (includes instantWorkplace) and for breaches involving data stored directly on Virtual Sprout platforms or secured by Virtual Sprout Shield360 tools.

 

If you want to talk to one of our solution architects about how we can craft an IT environment that meets your specific business needs and goals, fill out the form below.

Find Out More About Virtual Sprout and Our Leading IT Solutions

We help Mid-Market Businesses find competitive advantages with our Managed IT Services, Managed Security Services, and Enterprise IT Solutions.

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